248.858.8900 USA/Canada 
Free Shipping Policy on all Products in the 48 States!
- Free Ground Shipping in the 48 States!
- Only within the contiguous 48 states (not Alaska or Hawaii).
Canada Shipping = No Free Shipping
- We do not ship free to Canada. Our rates to Canada are Purlolator rates and include shipping and brokerage charges.
Ground Shipping:
- Purchases are shipped from our Bloomfield Hills, MI warehouse, to arrive within 1-5 business days of receipt of the order. In the event of a delay, we will notify you by email or phone.
- Note: Items ordered together may not arrive in the same box.
- If we are out of stock we may have the item dropped shipped from the vendor.
Ground Delivery Schedule is as Follows*:
- 1-3 Business Days for Central Midwest States
- 2-3 Business Days for East Coast and Southern States
- 3-5 Business Days for West Coast
*We ship direct to all 48 States via Fedex and UPS Ground with all products in stock for immediate shipment. Fedex offers Saturday Home Delivery. Orders ship same day or next business day depending on time of order.
Expedited Shipments:
- Please call for rates for Next day air and 2nd day air. Please take inconsideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.
Damaged Orders:
- Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made though the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.
- We will handle the claim. Please call for details.
Any suppliers in Illinois for primer or revive product?
Online only.
Hi there I live in Illinois would like to get the primer as well as the deck revive kit how long will that take to reach me with a 60112 code
1-2 business days.
Was wondering if there’s a period of curing before applying your product on a new deck?
Yes. 3 months.
Do you have retailers that sell your product in canada ?
Online only for shipping to Canada.
Hello. How long do I need to wait after rain to spot treat with permabond and fill nail holes/ large cracks? I plan to wait a full 48 hours after any rain ( it is in forecast for 5 days from now) for the total deck coverage of permabond and top coat, but can I prepare holes with slightly damp wood in advance?
48 hours is best or less than 15% moisture if you have a meter tester.
Do you give military discounts. Thank you
Sorry, but we do not.
I have 60 liner feet of railing and 2×2 balusters; 11 (4.25” square, 8 foot) posts, and 10” fascia board x 60 around my 330 sq ft porch.
To do all the surfaces, how much would I need?
To do just the floor and fascia, how much would I need?
Can I return what I don’t use?
If I want a less rough surface, how do I do that?
Thanks for your help,
Denise Fernekes
Poughkeepsie, NY
What is the total sq. footage of all wood added up and the total for just the floors and facia?
The return policy is here: https://www.gulfsynthetics.com/terms-and-conditions.html
You cannot change or alter the grit of how it comes once mixed.
Can I pick this up at warehouse in Bloomfield hills instead of shipping
yes.
Does someone need to be home to sign for the delivery, or can the product be left at the door?
Left at door.